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Privacy Policy

This Privacy Policy describes how Tech Waste Northeast ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or use our website www.techwastenortheast.co.uk (the "Site") and related services.

1. Information We Collect

  • Personal Information: Name, email address, phone number, company name, and any other information you voluntarily provide when contacting us, booking appointments, or using our services.

  • Technical Information: IP address, browser type, device information, operating system, and usage data collected automatically through cookies and similar technologies.

  • Communication Data: Records of your correspondence with us via email, phone, live chat, or social media.

2. How We Use Your Information

  • To provide and manage our services

  • To respond to your inquiries and provide customer support

  • To process bookings and appointments

  • To improve our website and services

  • To send you important updates, marketing, or promotional material (with your consent)

  • To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service providers (e.g., IT support, marketing, analytics, payment processors) under strict confidentiality agreements

  • Authorities or regulators if required by law

  • Other parties with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. This includes secure data storage, encryption, and limiting access to authorized personnel only.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law.

6. Your Rights

Under UK and EU data protection laws, you have the right to:

  • Access, correct, or delete your personal information

  • Object to or restrict our processing of your data

  • Withdraw consent to marketing communications at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

7. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or requests regarding your personal information or this Privacy Policy, please contact us at:

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